Acceptance of Terms

By accessing and using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the website.

About Our Service

JS Petals and Bows Flowershop provides handcrafted flower arrangements, gift bundles, and local delivery services. Product availability, design elements, and delivery schedules may vary depending on season, supply, and destination.

Orders and Availability

• All orders are subject to confirmation and stock availability.
• We reserve the right to decline or cancel orders due to pricing errors, unavailable items, suspected fraud, or incomplete delivery details.
• In the event of cancellation after payment, eligible refunds will be processed according to our replacement and refund policy.

Product Presentation and Substitution

We aim to match all posted product photos as closely as possible. Because flowers are natural and seasonal, minor variations in bloom size, shade, wrapping, and accessories may occur.

• If specific flowers or materials are unavailable, we may use similar items of equal or higher value.
• Substitutions are made to preserve overall arrangement style and quality.

Pricing and Payment

• Prices shown on the website may change without prior notice.
• Final payable amount is based on the amount shown at checkout, including any applicable delivery fee.
• Payment methods and verification requirements are displayed during checkout.

Delivery Policy

• Delivery is available only within our covered service areas.
• Customers must provide complete and accurate receiver and address details.
• Delays may occur due to traffic, weather, restricted access, or other events outside our control.
• If the recipient is unavailable, we may coordinate a handover with an authorized person at the location.

Order Changes and Cancellations

Change or cancellation requests must be sent as early as possible. Once an order is prepared, dispatched, or completed, changes may no longer be possible.

Approved cancellations and adjustments are subject to our replacement and refund policy and payment provider processing rules.

Replacement and Refund Policy

Please refer to our Replacement and Refund Policy page for full details on eligible concerns, required proof, timelines, and resolution procedures.

Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and all activities under your account. Notify us immediately if you suspect unauthorized account use.

Intellectual Property

All website content, including text, images, logos, layout, and design assets, is the property of JS Petals and Bows Flowershop or its content providers and is protected by applicable intellectual property laws.

Limitation of Liability

To the extent permitted by law, JS Petals and Bows Flowershopshall not be liable for indirect, incidental, or consequential damages resulting from use of the website, order delays beyond reasonable control, or third-party service interruptions.

Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

Governing Law

These Terms & Conditions are governed by the laws of the Republic of the Philippines. Any dispute arising from these terms shall be subject to the appropriate courts in the Philippines.

Contact Information

Questions about these Terms & Conditions may be sent to: