Fresh flowers for every occasion in Iligan City

/Order Tracking & Updates

Order Tracking & Updates

JS Petals and Bows Flowershop makes it easy to stay updated on your orders. From payment verification to rider delivery and proof of delivery, your account gives you one place to monitor the status of your order from start to finish.

Track your order status

Follow your order from pending to packed, delivering, delivered, or completed from your account dashboard.

Monitor rider progress

See when your order has been assigned, picked up, and moved into delivery so you know when it is on the way.

Upload and verify payment

For manual payment methods, you can upload payment proof directly from your order details and monitor the approval status.

Save delivery addresses

Keep multiple addresses ready for future checkout so you can send flowers to different recipients more easily.

Receive email updates

Get email notifications when your order is delivered or completed, including proof of delivery when available.

Review proof of delivery

Open your order details to check delivery progress, payment confirmation, and proof of delivery for completed orders.

What You Can Do From Your Account

Once you place an order, you can open My Orders to view the latest status, payment condition, delivery progress, and order details. This is the best place to check whether your order is pending, packed, delivering, delivered, or completed.

If you use a manual payment method, you can upload your proof of payment from the order details page and wait for confirmation. After delivery, your order details can also show proof of delivery, helping you confirm that the flowers reached the recipient properly.

Your account also helps you manage future orders by saving your preferred addresses, making it easier to deliver flowers to family, friends, clients, and loved ones without typing the same information every time.

Order Status Guide

Pending

Your order has been created and is waiting for payment confirmation or internal processing.

Confirmed / Packed

Your flowers are being prepared and the order is ready for dispatch.

Delivering

A rider has picked up your order and it is currently on the way to the recipient.

Delivered / Completed

The order has arrived, and you may also receive email confirmation and proof of delivery.

Need Help With an Order?

If you need help tracking your order, verifying payment, checking delivery progress, or reviewing a completed delivery, our support team is ready to assist you.